Contact Us MissEm.com is strictly an internet-based business with our website as our catalog. We do not have a printed catalog to mail because our product lines change so frequently. Costumes can be returned for a full refund if returned unworn within 10 days of receipt. Custom designs can be returned for one alteration but cannot be returned for a credit. We do not refund shipping charges. We will apply a full credit to your account once we have received the return. We do ask that the return be made within 2 weeks from the time you received the product. If you have a return to make, please mail it to: MissEm.com 6334 Waltway Houston, TX 77008 You may e-mail us with any questions at: MissEm@MissEm.com or call us directly at 713-861-5445 Monday through Friday between the hours of 9:00 AM and 5:00 PM Central Standard Time. Messages left during business hours will be returned the same day. Messages left after hours will be returned the next business day. Thank you for checking out our website and we hope you visit again as we continue to develop and upgrade our product lines. Please add your e-mail address below if you would like to be notified of our new designs as well as our special sales. JOIN OUR MAILING LIST and we'll send you design updates! Email address: subscribe   unsubscribe